01993 894 700

Talk to us to help save yourself time & money

Welcome to Howden, the new name for A-Plan

About the merger trending_flat

Get in touch

Here to help when you need us

With over 100 high street branches across the UK, our teams are part of your community. Use the branch finder to find your closest branch.

We’re open Monday-Friday: 8.30am-5pm, and Saturday: 9am-12pm.

Our commercial branches are closed on Saturdays.

We are closed on Sundays and public holidays.


Find your local branch

Our friendly, local experts are ready to help. Enter your town or postal code below:

 

Making a complaint

We work hard to provide our clients with a first class service. If you are not happy with any aspect of the service you have received, we would like to know and will do all we can to resolve the situation. In the first instance, please contact your local Branch Manager, who will try to resolve matters for you or you can email us on complaints@howdeninsurance.co.uk.

We act on behalf of insurance companies or Lloyd's syndicates: the complaint procedure that will apply depends on whose behalf we act. To identify which procedure applies to you, please refer to your policy wording. If you have any doubt on which procedure applies to you, we will be happy to help.

If you are still not satisfied with our response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). For further information, you can visit the FOS website https://www.financial-ombudsman.org.uk

Aston Lark

If you are a client of heritage Aston Lark, please get in touch with your usual contact or click here to find your local office.

Motor Direct

2 Des Roches Square
Witan Way
Witney
OX28 4LE
T: 01993 894 700

Motor Direct is the national centre for Howden, offering a wide range of insurance products from car and home insurance, through to cover for specialist vehicles like motor homes and motorcycle carriers.

Cost of Living

If you are struggling to continue your insurance cover or if your insurance premium is paid by Direct Debit, and you are struggling to make repayments, please contact us so that we can discuss what options are available to you.

Get in touch

To contact us outside of working hours, please use the form below to request a call back and someone will be in touch as soon as our branches re-open.

Howden Insurance will use your information to contact you regarding this service request.

Howden,
the new name for A-Plan

On October 1st, A-Plan completed its merger with Howden. For A-Plan clients, the service remains the same, via your usual contacts. A-Plan phone numbers and email addresses will continue to work.

About the merger trending_flat
Howden Insurance