Case Study: Delivering urgent cover for a £178,000 performance vehicle

Call To Over

From call to cover in just over an hour: A Private Client success story

We pride ourselves on delivering swift solutions for even the most complex insurance needs. This case study highlights the responsiveness and specialist knowledge of our Private Client team, showcasing how we successfully arranged urgent cover for a high-value performance vehicle under tight time constraints. The client’s experience reflects our commitment to exceptional service.

Client Profile

A client required immediate insurance cover to collect a £178,000 Maserati the following day. They contacted the Howden Private Client team on a Friday afternoon and were connected to Georgina Bates, one of our Private Client motor specialists.

The Challenge

The vehicle posed several placement challenges due to its high value, performance and the client's limited driving experience:

  • Vehicle Specifications: Maserati with 542 bhp, 0–60 mph in 5 seconds.
  • Client History: Previously owned a Jaguar with 295 bhp, 0–60 mph in 0 seconds.
  • Storage: Vehicle kept on an open driveway.
  • Usage: High annual mileage.
  • Experience: No prior experience driving high-performance vehicles.

The Solution

Despite the complexity, Georgina completed the client fact-find and set to work. Just over an hour later she was able to secure a quotation and contact the client to arrange cover - ensuring the client could collect the vehicle the next day.

The Outcome

  • Insurance cover arranged in just over an hour
  • Client was able to collect the vehicle as planned.
  • Positive client experience

“I contacted Howden on a Friday afternoon to get cover in place for the following day. I spoke with Georgina Bates who was a delight. She called me back when she said she would and took care of everything needed to ensure I could collect my car the following day.  I wouldn’t hesitate to recommend Howden – and especially Georgina. They’re now my new go-to insurer.”

Key Takeaway

This case demonstrates Howden’s ability to deliver fast, expert insurance solutions for complex, high-value risks. Through the dedication and expertise of our Private Client team we ensured that our client received the cover they needed in just over an hour.

"When the client was connected to me late on a Friday afternoon, I knew time was critical. Despite the complexity of the risk, I was determined to find a solution quickly. It’s incredibly rewarding to be able to deliver that kind of service—especially when it means the client can drive away in their dream car the very next day."

Georgina Bates, Private Client Broker

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