Why premium cars need premium cover

When it comes to insuring a high value vehicle, not all policies are equal. While aggregator sites may offer quick quotes and seemingly competitive prices, they can fall short in delivering protection, flexibility, and service. In this article, Private Client motor specialist Alex Nea explains why high-net-worth motor insurance may be more appropriate for luxury and performance vehicles – especially when it comes to claims, cover and service.

1. Freedom to choose your repairer

Repair quality and control is critical when it comes to high value vehicles. Standard insurers typically direct claims to their own repair networks. This can mean:

• Non-OEM (Original Equipment Manufacturer) parts are used.
• There’s a risk manufacturer warranties will be voided.
• If you insist on using the manufacturer’s repairer, you may face a higher excess or a request to pay the difference should the insurer dispute the repair cost.

By contrast, high-net-worth policies allow clients to choose their preferred repairer.

2. Agreed Value vs Market Value

Aggregator policies almost always settle claims based on market value at the time of loss - which can fluctuate. High net worth insurers offer agreed value, ensuring that they receive the full, predetermined value of the vehicle in the event of a total loss.

3. Glass claims

Windscreen and glass claims are another area where standard policies can catch clients out. Many standard insurers treat any glass damage (except the front windscreen) as an accidental damage claim. The claim would be recorded as a fault claim, resulting in:

• Full excess payment.
• Potential impact on future premiums.

This includes panoramic roofs. High net worth insurers treat all glass claims as windscreen claims, avoiding fault status and excess penalties.

4. Claims support

The claims experience can differ depending on the insurer. Having a high value policy with Howden means that clients benefit from the support of our specialist claims team who will:

• Personally manage the claim.
• Liaise with insurers on behalf of the client
• Challenge insurers when necessary to ensure fair outcomes.

5. Expertise and advice

Advice matters and aggregator policies are non-advised, meaning clients are left to guess what’s best. Our service is fully advised:

• We recommend features that make life easier.
• We adjust details like mileage and value to optimise pricing.
• We guide clients on whether it’s worth making a claim.

In summary: why high value cars deserve high value insurance

Exceptional vehicles deserve exceptional protection. At Howden, our high-net-worth motor policies offer more than just cover – they deliver tailored solutions, expert advice, and a service-first approach. From choosing your own repairer to benefiting from agreed value and specialist claims support, we help clients protect what matters most.

To speak to us about high value car insurance call 01494 427935.