Case study: From Quote to Cover in 60 Minutes
Swift cover for a £180k Aston Martin: A Private Client success story
At Howden, we understand that Private Client risks often require swift, specialist handling - especially when high-value assets are involved. This case study showcases how our specialist motor team responded to an urgent dealership referral, delivering a seamless solution that exceeded expectations for both the client and dealership.
The Challenge
At 15:15 on a Thursday, a dealership contacted our team urgently. Their client was ready to drive away in a newly purchased £180,000 Aston Martin, but their existing insurer refused to cover the vehicle. Multiple brokers had already attempted to place the risk without success.
The Solution
Within 30 minutes of receiving the quote, Alex Nea from the Private Client Motor Team sourced a competitive rate and secured insurer approval. By 16:15, the client was on cover and driving away from the dealership. The full documentation was completed shortly after, with the entire process wrapped up in just 1 hour and 30 minutes.
A Complication
The vehicle was road parked, which added complexity to the risk. However, thanks to our market access and underwriting relationships, we were able to place the cover swiftly and securely.
The Outcome
The client was extremely satisfied with the speed and professionalism of the service. The dealership was equally impressed, and relieved, as we potentially saved a sale. As a result, the client shared renewal dates for his other vehicles and is interested in exploring how our specialist home insurance team can support him further.
Key take-away
This case is a clear example of how our Specialist Motor Team delivers fast, reliable solutions for Private Client risks. By combining market expertise with a responsive service, we not only met the client’s immediate needs but also laid the foundation for a long-term relationship. We look forward to continuing to support this client- and others like them - with motor and home insurance solutions that reflect the quality and care they expect.
"I understand the passion people have for their cars—especially when it’s something as special as an Aston Martin. For many clients, it’s more than just a vehicle; it’s a personal investment and a source of pride. That’s why I always aim to act quickly, communicate clearly, and deliver solutions that reflect the value they place on their assets."
Alex Nea, Private Client Motor Team